COMPLETE
SOLUTIONS

“COLLECTION,
MANAGEMENT,
SALES”

A selection of products and services, all inclusive, turnkey solutions.

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GENFARE
PRODUCTS

Available in Canada through Garival, in the context of a CMS complete solution or individually, with or without training.

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GARIVAL
SERVICES

Business Services, Technical Services, Integration Services, Systems Integration Service and Training Services. The heart of the Garival way.

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Canadian distributor of the
Genfare products and services since 1983

The best partner for your Fare Collection System Project

Through the years, and through numerous major implementations, Garival has developed its offering to go above and beyond the traditional role of distributor, and now acts as full-fledged integrator for all projects under its supervision.

Whether the project is small or big, Garival will add its vast experience in the implementation of the fare collection system within your Transportation Network.

Client is priority #1 and 24/7 assistance,
this is the Garival way

The whole spectrum of services and a satisfaction promise

From the sales to the supply of parts, training, a 24/7 assistance by email, telephone, and customer service portal, Garival offers all the services you would expect from your local distributor.

At Garival, we believe the customer’s satisfaction is priority number one. This is not just small talk. This principle is integrated in each of our procedures, each of our interventions and each interaction.

EXPERIENCE AND INVENTORY

Garival has the experience to support each system for its whole life in the field. All frequently used parts are in our Laval wharehouse inventory and can be delivered to you quickly after we receive an order.

Innovations

Garival innovations are directly driven by our customers requests and inquiries. de Garival sont directement reliées aux demandes de nos clients. Virtually all the systems we install benefit from these new characteristics which, in many cases, become the norm of our systems.

TEST AND MAINTENANCE EQUIPEMENTS

Garival also supplies all the equipment necessary to test and maintain your fare collection system. Our Quality Assurance department has the expertise to maintain our standards and satisfy the customers expectations. We guarantee our work and always put forth the quality of our service for everyone’s benefit.

CAPABILITY AND RESPONSIVENESS

We can assure you that Garival, with more than 40 years of experience, has the capability to supply a fare collection system that will meet your requirements in a very reasonable time.

13 500 sq. f.

Of warehouse and workshop

1 000 000 $

In spare parts inventory

7 000

Fareboxes installed in Canada

65 +

Transit authorities in Canada, for 70% market share

Garival customers in Canada

January 2024. More than 65 transport authorities, with a 70% market share.

Customer testimonial

“RTL relies on Garival’s team collaboration for more than 30 years, and, myself, for 28 years. With the acquisition of the Genfare fareboxes, we have been able to secure our revenue, and reconcile all of it. Garival’s expertise and availability make it much easier to maintain our fare collection system in good working order.

Thank you Garival. ”

 

Customer testimonial

“Peterborough Transit has been a customer of Garival for almost 15 years now. We have approx. 85 fareboxes in daily operation, a vault system and other related Garival equipment. We have always found them to be the consummate professionals, always willing to help and very responsive to our needs. They are very easy to get a hold of and there is always someone there to assist. Their product is second to none and we are more than pleased with it.

Garival is one of our favourite vendors to deal with and its always a pleasurable and positive experience! I would recommend them to any transit property without hesitation.

Thank you Garival. ”

 

Simplify. Empower. Connect.

Visit Genfare

As a partner to a majority of transit agencies of all sizes across the U.S. and Canada for over 40 years, Genfare is uniquely positioned to elevate public transit and advance equitable mobility. Fare collection does not exist in a vacuum, but rather is part of a larger strategy to improve the transit experience. Genfare can help agencies achieve their overall goals, whether it’s through our solutions, our advocacy and thought leadership, or even help applying for grants.

genfare.com