e-Fare Online Ticketing Portal

Allow riders to manage their accounts and purchase fares anywhere, anytime, with a web-based ticketing platform.

Genfare’s e-Fare online ticketing portal empowers riders to securely view, manage, and fund electronic ticketing media such as mobile tickets, limited use contactless cards, and smart cards using any web-enabled device.


  • Available on any web-enabled device 24/7
  • Compatible with any smart fare media
  • Choice of anonymous guest user or registered account


The e-Fare portal uses agency branding and is integrated into the agency’s existing online presence for a seamless user experience. Removing barriers to electronic fare payment reduces cash on board.


e-Fare helps agencies reduce dwell time and cash collection with an offboard fare payment method available 24/7 using the rider’s web browser. It also reduces the need for ticket vending machines or point of sale locations.


e-Fare is integrated with Genfare Link®, Genfare’s cloud based fare processing platform to facilitate order fulfillment and consolidated transaction reporting. Riders who create accounts can also add funds at ticket vending machines or at point of sale locations.


Payment with a credit or debit card is processed through a secure PCI-compliant payment processing system with safeguards against fraud and funds are deposited into the transit agency’s bank account immediately. Guest user accounts provide anonymity and don’t store credit/debit card payment information.

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